Just imagine the biggest city in Europe and how dozens of millions of citizens are dependent on the stable work of the city’s digital services during the pandemic. Doctor’s check-ups and appointments, coronavirus tests’ results, digital grades’ lists for children, taxes declarations, and payments — everything is online. Managing this “IT zoo” is not simple and not cheap at all, but the costs of errors are very high.
Hi, I’m Nikolay Ganyushkin, CEO of MONQ Digital Lab. My today’s story is about opportunities that MONQ AIOps (Artificial Intelligence for IT Operations, Gartner) solutions give to the business and how it…
Hi, I’m Nikolay, CEO&Founder of MONQ Digital Lab. With my team, we develop an AIOps (Artificial Intelligence for IT Operations) solution that helps to manage IT infrastructure and digital services more efficiently.
This summer, in the middle of the pandemic, we surveyed IT representatives from big companies in Asia and Russia about IT outages and how they affect the business. Here are a couple of insights from the survey about the most common difficulties that IT units meet when monitoring and managing IT infrastructure and digital services.
New “touchless reality” made business more dependent on IT. Before the pandemic, self-service…
CEO and Founder of MONQ Digital Lab